You tried going to https://cis.apsc.ubc.ca/wiki/UserDocV3, and it doesn't exist. All is not lost! You can search for what you're looking for.
https://cis.apsc.ubc.ca/wiki/UserDocV3
You can submit your support requests through the following form. We will get back to you as quickly as we can. Submit a Help Ticket >
We’ll come to you! Virtually, that is. We currently offer remote support through Zoom, and limited in-person meetings. Book an Appointment >